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Customer Service

The Inconvenient Truth of Customer Service

Posted on January 9, 2016June 10, 2023 by David Welday

When my son Darren got engaged a few years ago, everyone from close family members to complete strangers felt compelled to offer him sage advice on how to have a successful marriage. I was at the head of that line, of course. One of the phrases he heard over and over was how having a[…]

Posted in Welday Wisdom Tagged advice, consistency, customer service, publishing, reputation

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Having worked with more than five traditional publishing houses in the publication of more than ten of my books, I decided to take the leap into the hybrid publishing model offered by HigherLife. I have been blown away by their service, their attention to detail, and their rapid response to questions … it will be hard to ever expect anything less. Likewise, the active role they took in the marketing and design of the book, from start to finish, has exceeded my expectations.
Laurie Beth Jones
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Laurie Beth Jones
HigherLife Publishing & Marketing P.O. Box 623307 Oviedo, FL 32762
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407-563-4806
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